Everything you need to know about your FerrahGlow experience.
You will receive a confirmation email right after placing your order. If your don't see it, please check your spam or promotions folder. Your order will then be processed by the FerrahGlow team.
If your order hasn't shipped yet, we can update your address. Contact us as soon as possible with your order number and new details.
Once shipped, changes are no longer possible.
Yes, we offer international shipping. Shipping fees and delivery times vary depending on your location. All available options will be shown at checkout.
**Canada: 3–7 business days
International: 7–21 business days depending on location and shipping method.
Once your order ships, you’ll receive a tracking number to follow your delivery in real time.**
**For hygiene and safety reasons, opened or used products cannot be returned.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
Our teams will review your request and find the best solution for you.**
